HIPAA-aware IT infrastructure for healthcare practices.
HIPAA's Security Rule sets out real, technical requirements for how patient data is protected - and most of what it demands lives in your IT infrastructure. We build and manage that infrastructure to support your compliance obligations. We're upfront about the one piece we don't do: we don't sign Business Associate Agreements, and we'll tell you exactly who to call for that.
What the Security Rule actually requires, technically
Strip away the legal language and HIPAA's Security Rule comes down to a handful of concrete technical requirements: access controls that limit who can see patient data and what they can do with it, audit logs that record who accessed what and when, encryption for data both in transit and at rest, and automatic logoff so an unattended workstation doesn't sit open with a patient record on screen. These aren't abstract policy goals - they're specific, buildable pieces of infrastructure.
What we implement directly
This is the part we own. We configure role-based access controls so staff only see what their job requires, enable and maintain audit logging across systems that touch patient data, deploy encryption for data at rest and in transit, enforce multi-factor authentication and automatic session timeouts, and keep it all documented so you have a clear record of what's in place. This is the infrastructure layer of compliance, and it's squarely IT work.
What we don't do - and who to call instead
Define Edge is not a covered entity and does not sign Business Associate Agreements. We build IT infrastructure with security best practices that support HIPAA compliance - encrypted workstations, enforced MFA, access controls, and documented configurations. For the formal compliance side - BAA execution, formal risk assessments, and policy documentation - you'll need a HIPAA compliance specialist. We're happy to refer you to one we trust, and we coordinate closely with whoever handles that side so the technical and administrative pieces line up.
Common gaps we find on a first assessment
The same handful of gaps turn up again and again: shared logins used by multiple staff members with no way to tell who did what, workstations left logged in and unattended in patient-facing areas, backups that exist but were never tested for restore, audit logging that's technically enabled but nobody is reviewing, and remote access set up years ago with no MFA and no session timeout. None of these are exotic problems - they're the ordinary result of a practice growing faster than its IT kept up, and they're exactly what a proper assessment is meant to catch.
Building this in from the start
Whether you're a new practice setting up IT for the first time or an established one that's never had a real technical review, the approach is the same: map out what patient data touches which systems, put the access controls and logging in place, verify encryption and backups are actually working, and document all of it so you can hand a clear picture to your compliance specialist or your insurer when they ask. It's infrastructure work done properly, once, instead of patched together under pressure.

