You signed. Here's exactly what happens next.

Most onboarding engagements take two to four weeks from signing to full steady-state support, depending on the size of your environment and how much cleanup is needed. A small office with a handful of workstations and clean existing documentation moves faster. A business with years of undocumented changes, mixed-up vendor accounts, or no prior IT management takes longer - because we'd rather get the discovery right than rush it and miss something that comes back to bite you later.

During this window, your day-to-day operations see minimal disruption. Most of the work happens behind the scenes - documentation, agent installs, and account reviews don't require your team to stop what they're doing. You'll have a single point of contact the entire time, regular updates on where things stand, and a clear sense of what's been done and what's left. By the time onboarding wraps, you're not just "a new client" - you're a fully documented, fully protected environment that we actually understand.